CYBORA
Last updated: 2026-01-30
1. Purpose
This Ethics & Responsible Use Policy (“Policy”) sets out the ethical principles and standards that guide CYBORA in the development, deployment, and use of technology and Artificial Intelligence (“AI”).
The Policy reflects CYBORA’s commitment to lawful, fair, and responsible innovation.
It applies to all CYBORA services, systems, and AI-assisted solutions.
This Policy complements CYBORA’s Terms & Conditions and related compliance policies.
2. Scope
This Policy applies to CYBORA employees, contractors, partners, and clients using CYBORA services.
It covers the design, implementation, and operation of AI systems and technology-enabled services.
The Policy applies across B2B and B2C contexts.
Compliance with this Policy is a condition of using CYBORA services.
3. Core Ethical Principles
CYBORA’s approach to ethics and responsible use is guided by the following principles:
- Lawfulness: All activities must comply with applicable laws and regulations.
- Fairness: Systems are designed to avoid unjust bias or discrimination.
- Transparency: Users are informed when AI systems are used.
- Human-Centric Design: Technology supports, rather than replaces, human judgment.
- Accountability: Responsibility for outcomes is clearly assigned.
4. Responsible Use of Artificial Intelligence
AI systems are used to enhance service quality, efficiency, and consistency.
CYBORA does not deploy AI for autonomous decision-making that produces legal or similarly significant effects without human oversight.
AI systems are subject to governance, monitoring, and periodic review.
Use of AI must align with disclosed purposes and user expectations.
5. Fairness, Bias, and Non-Discrimination
CYBORA takes reasonable steps to reduce bias in AI-supported services.
Systems are tested and monitored to identify potential unfair or discriminatory outcomes.
Where risks are identified, corrective measures are implemented.
Discriminatory use of technology is strictly prohibited.
6. Transparency and User Rights
CYBORA informs individuals when they interact with AI-based or automated systems.
Users have the right to understand how technology is used in interactions affecting them.
Where appropriate, users may request human intervention or clarification.
Transparency measures are aligned with GDPR and EU AI Act requirements.
7. Data Protection and Privacy
Respect for privacy is a fundamental ethical principle.
Personal data is processed in accordance with CYBORA’s Privacy Policy and Data Processing Agreement (DPA).
Data minimization and purpose limitation are applied consistently.
Special categories of personal data are handled with heightened care and only where lawfully permitted.
8. Security and Integrity
CYBORA is committed to protecting systems and data against unauthorized access or misuse.
Security measures are proportionate to the risks associated with the services provided.
Integrity of data and systems is maintained through controls and monitoring.
Ethical use includes responsible handling of security vulnerabilities.
9. Prohibited and High-Risk Uses
CYBORA does not support or engage in uses of technology that:
- violate human rights or applicable laws,
- exploit vulnerabilities of individuals or groups,
- involve deceptive, manipulative, or coercive practices,
- constitute prohibited AI practices under the EU AI Act.
High-risk uses are subject to enhanced review and may be declined.
10. Accountability and Governance
CYBORA maintains internal governance structures to oversee ethical and responsible use of technology.
Roles and responsibilities are clearly defined.
Concerns related to ethical use may be escalated internally.
Governance practices are reviewed periodically.
11. Reporting Concerns
CYBORA encourages reporting of concerns related to unethical or irresponsible use of its services.
Reports may be made confidentially through appropriate channels.
Retaliation against individuals who raise concerns in good faith is not tolerated.
All reports are reviewed and addressed appropriately.
12. Continuous Improvement
Ethical standards evolve alongside technology and regulation.
CYBORA reviews this Policy regularly to reflect emerging best practices.
Feedback from users, clients, and stakeholders is considered.
Continuous improvement is a core component of responsible innovation.
13. Changes to This Policy
This Policy may be updated from time to time.
Material updates will be communicated where required.
The updated version becomes effective upon publication.
Continued use of CYBORA services constitutes acceptance of the updated Policy.
14. Contact Information
For questions or concerns related to ethics or responsible use, please contact:
